Is it necessary to bring the voucher?
It is necessary to bring the voucher as proof that you have purchased, and the number of passangers.It can be shown in digital format: Smartphone or tablet.
Do I need to bring a passport?
It is not necessary to bring an original passport, we know that many travelers don’t like to bring the original passport. In that case, you can bring a copy of any other document that identifies you.
Where is the meeting point and at what time?
Depending on the location of the hotel, we will provide a meeting point and schedule. In the case of activities that include transport from hotels, we will provide them with the schedule for pickup from the hotels, 12 hours before the activity.
Does my child of 3 years pay?
No, those under 5 years of age don’t pay, and when they sit on their parents. If the childe uses a space, they will be charged half a ticket.
Is transport service included from the hotel in the contract package?
Transport is included if the activity mentions “inclusions”
Upon finalizing the tour, they will be taken to the meeting point where they were picked up.
Is it possible to reagendar the passage in case of rain or bad weather?
It is always possible and cuando is advised with 24 hours advance.
Out excursions are carried out with rain as well.
We only suspend tours in strong storms and those that are aboard boats.
Do we have free time to eat and go shopping?
All our tours include spaces of free time to do as you wish. Some go as long as 40 minutes to one hour, enough time to eat, go to the bathroom and do small shopping.